The vast distances and sometimes remote areas in Australia make it essential to have a reliable roadside assistance service. Whether you’re facing a flat tire, running out of fuel, or experiencing a more serious breakdown, roadside assistance can be a lifesaver. Here’s a guide to the main roadside assistance providers across Australia and how to choose the right service for your needs.
Why You Need Roadside Assistance
Australia is a huge country with diverse landscapes. If you’re planning on travelling between cities or exploring remote areas, a roadside assistance service ensures that you won’t be left stranded in the middle of nowhere. These services typically offer:
Towing
If your car can’t be fixed on the spot, they’ll tow it to the nearest mechanic or your preferred location.
Battery Replacement
Assistance with a dead battery, including jump-starts or battery replacement.
Flat Tire Help
Help with changing a flat tire or repairing it temporarily.
Fuel Delivery
If you run out of fuel, they can deliver enough to get you to the nearest service station.
Lockout Service
If you accidentally lock your keys inside your car, they can help you get back in.
Windscreen Replacement
If your windscreen cracks from debris from other vehicles, it may be deemed non-road worthy and a windscreen replacement is necessary. Some roadside assistance services include one free windscreen per year.
How to Choose the Right Roadside Assistance Plan
When selecting a roadside assistance plan, consider the following:
Travel Frequency and Distance
If you’re mostly driving around the city, a basic plan might suffice. However, if you plan on long road trips or travelling through remote areas, a more comprehensive plan with extended towing and emergency accommodation options is advisable. Keep in mind that ‘just outside the metro area‘ might be significantly further in distance than where you’re from so make sure you double check distances and towing kilometers.
Vehicle Age and Condition
Older vehicles might benefit from a more comprehensive plan that includes higher towing limits and additional services.
Cost
Compare the cost of different plans. Basic coverage is usually more affordable, but the peace of mind that comes with a more comprehensive plan might be worth the extra expense.
Reciprocal Rights
If you’re moving between states, check if your provider offers reciprocal rights with other state organisations. This is particularly useful if you plan on cross-country travel.
Additional Tips for Foreign Drivers
Check Your Insurance: Some car insurance policies include roadside assistance, so check if you’re already covered before purchasing a separate plan.
Read the Fine Print: Make sure you understand the limitations and exclusions of your chosen plan. For instance, some plans might not cover off-road driving or towing from remote locations.
Membership Benefits: Many roadside assistance providers also offer additional perks, such as discounts on travel, accommodation, and shopping. It’s worth exploring these benefits to make the most of your membership.
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